| (5) |
Who is the client working with at our office? After you pick the office, this question will appear. If you know the answer, please pick the name from the list provided. If you do NOT know the answer, before you make a payment, please call the client to see if the client knows the name. If the client does not know, just pick "unknown" and we will figure it out. |
| (7) |
Sometime after your online payment is processed, you may receive an email notice that reads as follows:
"Thank you for you online order. You order (order number) has been shipped from LAW OFFICES OF JOHN T. ORCUTT, PC."
This automatically sent notice is meant to be further confirmation of your online payment. Unfortunately, it reads incorrectly, and gives the incorrect impression that something else is going on, separate from or in addition to your online credit card payment. We fully understand that if the credit card companies need to send out an additional notice, it should at least read correctly. It should read "online payment" instead of "online order", and obviously, since there is nothing to ship, it should not give the false impression that something has been shipped. Behind the scenes, we are working to either correct or eliminate this incorrect and confusing notice. In the meantime, if you get a notice to this effect, please ignore it, and know that there is nothing bad happening and nothing you need to worry about. It's nothing more than an incorrectly worded notice that gives the wrong impression.
Lastly, please accept our apology, in advance for any frustration or concern that this incorrect notice may cause.
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